Effective Date: February 2024.

At dataportal.com.ng, we respect your privacy and are committed to protecting your personal information in accordance with the Nigeria Data Protection Regulation (NDPR). This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

We may collect the following information:

• Personal details (full name, phone number, email address)
• Transaction details (purchase history, payment method)
• Login credentials (username, password)
• Device and usage information (IP address, browser type, access times)

2. How We Use Your Information

We use your information to:

• Process transactions and deliver services
• Provide customer support
• Improve our services and user experience
• Send updates or promotional messages (with your consent)
• Prevent fraud and enhance security

3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties except:

• With trusted service providers who support our operations
• When required by law or to protect our rights

4. Cookies

We use cookies to enhance your browsing experience. You may choose to disable cookies in your browser, though this may affect site functionality.

5. Data Security

We implement industry-standard measures to safeguard your data from unauthorized access, alteration, or destruction.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Withdraw consent at any time
• Request deletion of your data

To exercise these rights, contact us at: [email protected]

7. Changes to this Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

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Return Policy for dataportal.com.ng

Effective Date: February 2024.

We want you to be satisfied with your purchase. Please review our return policy below:

1. Non-Refundable Services

Due to the nature of virtual services (e.g., airtime, data bundles, electricity tokens), purchases made on dataportal.com.ng are non-refundable once successfully processed.

2. Failed Transactions

If a transaction fails and your account is debited:

• Contact us immediately via WhatsApp or email at [email protected]
• We will verify and resolve the issue within 24–48 business hours
• Refunds (if applicable) will be credited to your wallet.

3. Eligibility for Refund

Refunds may be issued only if:

• The service was not delivered
• A duplicate payment was made
• The error was on our end (e.g., wrong service delivery)

4. Contact Us

For questions about returns or complaints, contact us via:

Phone/WhatsApp: +2348135300361.

Email: [email protected]